When you try to apply an Activation Code, our software will attempt to retrieve hardware ID’s from your system, in order to assign the license to your computer.
If for some reason your system is unable to provide any of these ID’s, then the appliance of the license gets stuck on a “Validate Activation Code” message.
Please try executing the following command lines on your system’s Powershell, with no Admin rights
Get-WmiObject -Query “SELECT * FROM Win32_ComputerSystemProduct”
Get-WmiObject -Query “SELECT identifyingnumber,uuid FROM Win32_ComputerSystemProduct”
Get-WmiObject -Query “SELECT * FROM Win32_BaseBoard”
Get-WmiObject -Query “SELECT serialnumber FROM Win32_BaseBoard”
Get-WmiObject -Query “SELECT * FROM Win32_Processor” Get-WmiObject -Query “SELECT ProcessorId FROM Win32_Processor”
Get-WmiObject -Query “SELECT * FROM Win32_PnPEntity” > info.txt
These commands must return hardware ID’s, and in case any empty value or an error is obtained instead, it should mean that your WMI system is somehow corrupted, disabled or there’s no permissions to run these commands.
Note that this is entirely an Operating System issue, and if you’re not able to fix it by rebuilding your WMI system for example, we’re afraid your only solution will be switching the target computer for your Activation Code license.