If any image is being displayed with a wrong rotation, only in cardPresso, it is because the rotation settings embedded in the same are somehow corrupted.
To fix this issue, you must first grant full user permissions to our software configuration files.
You can refer to the attached document that explains how to do it.
Then, you have to open your cardPresso.conf file with a Notepad tool, and you can locate it in one of the following folders, depending on how you’ve initially installed our software:
For all users: %PROGRAMDATA%/cardPresso
For a single user: %LOCALAPPDATA%/cardPresso
Last but not least, you have to insert the following commands at the end of that document.
[APP]
USEEXIFROTATIONINFO=true
If by any chance, an [APP] section already exists, please insert only the second line below the same.